Returns & Exchanges

At Thomian  Gallery & Gifts we strive to provide excellence in customer service and satisfaction. We open and inspect all items before shipment of every order. 

All  merchandise returns (damaged or undamaged) must be in its original packaging with any instructions and or tags in tack and must be returned within 7 days of receipt of merchandise. All return and exchange must be requested by sumitting the form below.  All requests will be processed within 24 hours from our receipt of customer form submission. 
 

All refunds for returns will be issued upon our receiving of returned merchandise from the customer.

A Customer Service representative is available Monday - Friday from 10am - 5pm EST to answer any questions.

Return - Exchange Request Form
Type of Request

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